Privacy

eBay Profit Hub · last updated 9 November 2026

What this service is

eBay Profit Hub is a tool for eBay sellers. A seller connects his own eBay account, and the tool shows his orders, what they cost him and what he earned, sends the tracking numbers he enters to eBay, and (optional) helps him check products before he buys stock.

What information it handles

• From eBay, only after the seller connects his account and gives permission: his orders (items, prices, delivery, fees, refunds, payment status and dates), the buyer's eBay username and delivery name and address (needed to fulfil the order), and the seller's eBay user id and username.
• The eBay permission (token) of each connected account. It is stored encrypted and is never shown to anybody.
• What the seller types in: supplier order ids and prices, tracking numbers and carriers, notes, and product ideas.
• Product research: public listing information from eBay search (titles, prices, seller names and feedback, estimated sold numbers). No personal information about buyers.
• People who sign in: a username. Passwords are stored only as salted hashes.

How it is used

Only to give the service to the seller who connected the account. The information is not sold, not used for advertising, and not shared with anybody except eBay itself (to read orders and send tracking numbers) and the company that hosts the server. Every seller has a separate private workspace; one seller can never see another seller's information.

eBay buyer information and deletion

When eBay tells this service that a user asked for his account to be deleted (eBay's Marketplace Account Deletion notification), that person's username, name and address are removed from our records. Money figures (amounts, fees, refunds) stay in the seller's own accounting records without the personal details.

The seller's control

• A seller can disconnect an eBay account at any time (the stored permission is deleted), and can also withdraw permission in his eBay account settings.
• A seller can ask the operator to delete his workspace and everything in it.

Security and how long data is kept

• All traffic uses HTTPS. Access is limited to the seller's own sign-ins, and every change to costs, tracking and settings is recorded.
• The database is backed up nightly; backups older than 14 days are deleted.
• Information is kept while the seller uses the service, and deleted on request.

Contact

Please contact the person who gave you access to this service.